Where do you actually live?
Your mailing address means almost nothing here. A Colorado Springs mailing address does not mean you're inside Colorado Springs city limits. You need to know whether your property is inside an incorporated municipality or in unincorporated county land — because the answer determines everything about who governs you.
Go to elpasoco.com and use the property search tool, or call the El Paso County Assessor at (719) 520-6600. Look for whether your property record says "unincorporated" or lists a city name. You can also check the City's annexation map at coloradosprings.gov.
Who governs you?
Once you know where you live, you can identify the bodies that make decisions about your property, your neighborhood, and your daily life. These are not the same organizations — they meet in different places, on different schedules, and have authority over different things.
Who do you call for what?
This is the table everyone needs and nobody gives you when you move here. Use your answer from Step 1 to find the right column.
| Situation | Unincorporated County | Inside Colorado Springs |
|---|---|---|
| Illegal activity on a nearby property (junk, zoning, unlicensed business) | County El Paso County Code Enforcement (719) 520-6300 |
City Colorado Springs Code Enforcement (719) 385-5978 |
| Police / emergency non-911 | Sheriff El Paso County Sheriff (719) 390-5555 |
City CSPD non-emergency (719) 444-7000 |
| Road damage, pothole, sign down | County EPC Public Works (719) 520-6460 |
City CS Public Works (719) 385-6059 |
| Neighbor wants to subdivide or rezone nearby land | County Planning Commission hearing, then BOCC vote |
City City Planning Commission, then City Council vote |
| Property tax assessment seems too high | Both El Paso County Assessor (719) 520-6600 — same process for everyone | |
| Request public records (CORA) | County [email protected] |
City City Clerk · Note: police records = CCJRA, not CORA |
| Noise complaint, animal issue | Sheriff (719) 390-5555 |
City CSPD (719) 444-7000 |
| Building permit for your home | Both Pikes Peak Regional Building Department (719) 327-2880 — handles both jurisdictions | |
| Liquor or marijuana license | County Clerk to the Board (719) 520-6430 |
City Colorado Springs City Clerk (719) 385-5901 |
How to actually participate
Showing up is more powerful than most people realize — because most people don't. A handful of neighbors at a planning hearing can change an outcome. Here is the practical roadmap.
How complexity hides problems
The structure of local government in El Paso County is genuinely confusing — and that confusion is one of the conditions that allows decisions to get made without public scrutiny.
Key contacts directory
Every number and link you are likely to need. Organized by jurisdiction.